<aside> 📌 Elevator Pitch

Mission: Make money simple

Simpl, is a short-ticket mobile-first lending platform which offers easy credit at points of sale and at ecommerce checkout to offer a one-click experience for customers. With now over 5000+ category leading online merchants like Zomato, Bigbasket, Dunzo, Practo, and Cure.Fit, Simpl is building fully digital, frictionless, transparent, inclusive and personalized credit based payment platform.

Simpl provides its users: Buy Now Pay Later, One-click checkout (no OTP required), Full buyer protection and instant chargebacks, one bill for all purchase and its merchants: higher cart conversion (99% payment success rate), increased basket size, loyalty & retention.

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<aside> 📌 **Problem Statement

Solving small-ticket lending challenges through a technology-first approach and partnership model.** 60% of all ecommerce transactions in India still done with cash. With 25% of all digital transactions failing at checkout, the heavy dependence on cash is attributed to lack of trust and poor user experience.

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Ideal customer profile (ICP)

Parameters Buyer: ICP1 Merchant: ICP2
Age 18-40 25-50
Gender All All
City Tier 2 Tier 2
Employment Status Data Engineer at an IT firm Business Owner B2B2C (or companies with single-channels/brick & mortar stores)
Marital Status Single Married
Problem Statement Low on cash towards EOM High drop-off from Shopping Cart (abandonment)
UPI based payment apps failing often/operating slowly Payment Failures CC/DC/UPI and wallets
Unable to get Credit Card issued for various reasons high CAC, Non-viable margins thinning margins further
Lack of trust in traditional system - ‘hidden charges/penalties’ Credit fraud risk from customers
Bothered to track refund debits
Time vs. Money Money Money

Total Addressable Market(TAM)

2021:

Simple Users = 7M BNPL Users in India = 10-15M Market Size est. = $3-3.5B Digital Payments UPI = $300B

2026 Projection :

BNPL Users in India = 80-100M Market Size ets. = $40-45b Digital Payments UPI = $1T

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Bank Accounts holders in India (approx. all holding Debit cards)= 800M Credit card users = 59.4M (Source)

Use Case searches

Users looking for transactional results to complete action. Some informational search as well.

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Users are also looking for specific informational content on how BNPL works

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Other similar searches:

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Plenty of educational, conversational and review videos are present on YouTube to help users understand the concept and choose a service:


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Substitute solutions in the market: Top 10 BNPL (Source)

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